What happens if products hang up and don't fall into
the dispensing tray?
The dispenser has iVend technology. There are light beams crisscrossing the tray. If the light beam is not broken by a falling product the coil will continue to inch forward until the product falls then immediately stop before vending a 2nd product.
We have fragile products, won't they break?
The tray is padded. We have successfully dispensed Nitro Glycerin bottles from the top row without breakage. We suggest that small vials and syringes be placed in clear padded envelopes. We have termed these parrots and have a parrot return as an option on the machine so that these can be reused. We also suggest that you consider the order of items dispensed. It is better to dispense heavier items before small or fragile items.
Where can I buy the Parrots?
We recommend Healthcare Logistics. Please follow the links below to the two types of bags that are currently in use.
7618-10 - Single Tube Transport Bubble Bag
What are Scheduled Controlled Substances?
The US Department of Justice-Drug Enforcement Agency (DEA) classifies substances into "schedules". The types that are routinely administered by EMTs are Schedule II Narcotic Analgesics (ie morphine and fentanyl) and Schedule IV Benzodiazepines (ie valium, versed and ativan). More information may be found at the
US Department of Justice-Drug Enforcement Agency's website.

What Is Everyone Saying About UCapIt?
We have a long list of references of battalions and stations operate as few as one unit and as many as seven integrated into one EMS organization and reporting system.
Proven Value

Here is a direct quote from Capt Beth Hines of Jacksonville NC (Onlow City EMS) about our drug expiration tracking feature:
“The report tells me what I need to know, how many are expiring, where they are located and the name of the medication. I really like that I can run the report for 90 or more days because I order replacement medications 3-4 months in advance, plus my regular stock... so I know I won't run out. Now instead of having to do a count by hand at the end of the month or so I check them in when I receive them and simply run the reports I need.”
Paramedic & firefighter Chase Arnold kneels next to the UCapIt dispenser they have been using for about 18 months. They are very happy with their dispenser and offered themselves as a reference to other EMS organizations looking at the UCapIt system.
Littleton Fire Rescue
CAP Dispenser

Littleton has had their CAP dispenser for over two years and would be happy to share their success with you.
They are very creative at Littleton. This machine is used for controlled substance restocking for the EMS vehicles. But we are told they actually put a few snacks in the bottom row so the EMS staff can also get a yummy snack with their ID. We doubt the wives are getting automatic email alert notifications when their dieting husbands get a snack in the middle of the shift... but it’s possible to do. We can be as transparent as you want.
Wayne M. Zygowicz, the EMS Chief at Littleton Fire Rescue in Colorado (and JEMS blog author) shared this photo with us of Firefighter Tim Urban running his prox card through the CAP dispenser.
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Sanford Fire Department Sees 37% Savings in First Year of Operation

“We will pay for the machine in 2 ½ years just based off of direct drug costs alone. That doesn’t take into account man-hours spent doing inventory prior to the machine.”
Shawn Treloar, EMS Battalion Chief, Sanford Fire Department, Sanford, FL
UCAPIT at Work
David Sprague at Ocoee Fire Dept. in Florida reported adding the locker option to their CAP Dispenser about a year ago. At Ocoee a Paramedic will be asked to identify their incident number before a drug is dispensed for restocking the ambulance. An alert is automatically sent to three managers whenever a controlled substance is dispensed. David reports that he only needs to restock the CAP Dispenser twice a month and that the machine sends him an automatic alert email to notify him when restocking is needed.
Jerry McBride at the Hardin County Ambulance Service shared their ID procedure as being a badge scan followed by an individual pin number for the CAP Dispenser they have had for a year. They also put the key to the machine inside the machine and limit the operation of the auger that will dispense the key to only one person. When they access the key there is a time stamp for both opening and closing the door and the access to the machine is limited to a single manager... very creative.;
U.S. Department of Justice – Drug Enforcement Agency
This list describes the basic or parent chemical and does not describe the salts, isomers and salts of isomers, esters, ethers and derivatives which may also be controlled substances.
U.S. Department of Justice Controlled Substance Schedule
A comprehensive list of Controlled Substance Schedules.
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